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Privacy Policy

custom gaming PC setup including monitors and peripherals

Last updated: 29/07/2025

At STS Custom Builds, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or services.

1. Who We Are

STS Custom Builds is a UK-based provider of custom-built desktop PCs. Our website address is: https://slatertechservices.co.uk

2. What Data We Collect

We may collect the following information:

  • Your name, email address, phone number, and postal address

  • Custom PC specification details submitted via our order form

  • Payment confirmation details (from PayPal – we do not store card data)

  • Your communication history with us

  • IP address, browser type, and device info (via cookies or analytics)

3. How We Use Your Information

We use your data to:

  • Process and fulfil custom PC orders

  • Send order and payment confirmations

  • Provide customer support and warranty service

  • Improve our website and user experience

  • Comply with legal obligations

4. Payment Security

All payments are processed securely through bank transfer or PayPal. STS Custom Builds does not collect or store your card or bank details directly.

5. Data Sharing

We do not sell or share your personal data with third parties except:

  • Our service providers (e.g. couriers, web hosting)

  • Where required by law (e.g. HMRC or legal authorities)

6. Cookies

Our website uses cookies to enhance functionality and track usage anonymously. You can control cookie preferences via your browser settings.

7. Data Storage & Retention

We store your order and contact data for up to 6 years for legal and tax purposes. After this period, it will be securely deleted or anonymised.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access the data we hold about you

  • Correct inaccurate information

  • Request deletion of your data (where legally permissible)

  • Object to or restrict how we use your data

To exercise these rights, email: admin@slatertechservices.co.uk

9. Links to Other Sites

Our website may contain links to external websites (e.g. PayPal). We are not responsible for the content or privacy practices of these third-party sites.

10. Changes to This Policy

We may update this Privacy Policy as needed. Any changes will be posted on this page with an updated date.

11. Contact

For privacy questions, data access requests, or complaints, contact us at:
 admin@slatertechservices.co.uk